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Crown Point Family Physicians
Home / Patient Tools / Prescription Refills

Prescription refills

When requesting a refill of a current prescription, please call your pharmacy, and they will contact us with all the pertinent information we need. Please allow two working days for any medication refill. The physician on call after office hours will not be able refill medications.


Use MyChart to request refills quickly and conveniently from your computer or mobile device.

Drug formularies

Your health plan may provide you with a list of covered and non-covered medications on their formulary. Please consult with your insurance provider regarding any coverage questions.

What is a drug formulary?

A drug formulary is a list of prescription drugs, both generic and brand name, that are preferred by your health plan. Your health plan may only pay for medications that are on this "preferred" list. Additionally, health plans will only pay for medications that have been approved for sale by the U.S. Food and Drug Administration (FDA).

The purpose of your health plan's formulary is to steer you to the least costly medications that are sufficiently effective for treating your health condition. You will pay more if you or your doctor choose a medication that is not covered on your health plan's formulary.

What is a formulary tier?

Drugs on a formulary are usually grouped into tiers, and your copayment is determined by the tier that your medication is on. A typical drug formulary includes three tiers.

  • Tier 1: has the lowest copayment and usually includes generic medications.
  • Tier 2: has a higher copayment that tier 1 and usually includes preferred brand name medications.
  • Tier 3: has the highest copayment and usually includes non-preferred brand name medications.. Your health plan may place a medication in tier 3 because it is new and not yet proven safe or effective. Or, the medication may be in tier 3 because these is a similar drug on a lower tier of the formulary that may provide your with the same benefit at a lower cost.



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